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Support

Email mitsi@playsoloist.com — we reply within one business day.

Common questions

Grading can't hear my piano

Check Settings → Privacy & Security → Microphone → Soloist is on. Set the phone on the music desk within ~50 cm of the strings in a quiet room — or play the on-screen keyboard, which needs no mic at all.

Restore my Pro subscription

Open Soloist → Toolkit → Settings → Restore Purchases, while signed into the same Apple ID you subscribed with.

Cancel my subscription

iOS Settings → your Apple ID → Subscriptions → Soloist Pro → Cancel. You keep Pro until the period ends.

Delete my data

Delete the app to remove on-device data. Email us to wipe any server-side coach counters or entitlement records.

Found a bug or want a feature? We ship fast — tell us: mitsi@playsoloist.com